Conditions of Use for Fake Five online shopping

Registration

1. Placing an order requires registration. During the first purchase the customer must:
   1. register as a customer in the customer file of Fake Five (registered association, hereinafter FF) by providing his/her name and other essential information
   2. give consent for FF to enter the customer's personal data in FF's customer file. FF customer data is confidential and FF pledges not to share customer data with any other party.
2. The customer should pay attention and act with due care as in any other online shopping.
3. Registering with fraudulent information is prohibited.

Bindingness of orders

1. Communications between the customer and FF will take place either in email or through the post or telephone. The customer agrees to monitor his/her email after placing and order to ensure receipt of confirmation of purchase.
2. A contract binding both parties will be entered into when the customer has placed an order. At the same time, the customer agrees to abide by the shipping policies and conditions of use of the FF online store.
3. The customer has the right to cancel an order completely or partially, through means described in Section 2.1, before it has been shipped. Shipping is considered to have taken place when a part of the order has been shipped or the customer has been notified that the order has been shipped.
4. FF is prohibited from changing the terms of the contract after the customer has placed the order.

Prices

1. Current prices are shown in the price list of the FF online store at http://www.fakefive.fi/kauppa/. Prices are shown in euros. FF reserves the right to change prices at any time without prior notice.
2. Shipping costs will be added to orders in accordance with our shipping and returns policy based on the type and quantity of any given order.

Shipping

1. If we have the product in stock, the estimated shipping time will be in accordance with our shipping and returns policy unless otherwise stated on the front page of the FF online store.
2. If the customer absolutely requires the product by a certain date, it must be specifically mentioned, for example in the comments field when making a purchase. FF strives to meet the customer's requirements wherever reasonable.
3. If the customer's order contains several products with different shipping times, the order will be shipped according to the longest time announced for any particular product within the order.
4. All shipments of tangible goods will be made through Finnish postal services unless FF and the customer have explicitly agreed otherwise beforehand.

Terms of payment

1. Finnish online banking

   The FF online store uses Checkout payment processing services. All Finnish online banking services are supported. Checkout is a service provided by Checkout Finland Oy (VAT ID FI21966066).

2. Other means of payment

   The FF online store supports PayPal Express Checkout. Credit and debit card purchases may be made through PayPal.

   The FF online store does not provide goods in exchange for a bill.

Returns

If a product FF has supplied turns out to be defective, FF will replace it with an intact one. In the case of compact discs or DVDs, the customer must return the defective product to FF (see address). In exchange, FF will send the customer an intact copy and, for orders within countries participating in the Single Euro Payments Area, reimburse the costs incurred by the customer provided that the customer supplies the necessary IBAN and BIC codes. In the case of downloadable products, FF will send an intact file to the customer through the Internet.